Director of Operations

Non-profit Healthcare Organization / FQHC

Marlton, NJ

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Apply Now
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Pathway to VP of Operations Role

Recruiter Contact

David Haasch | Managing Director

Why Consider This Opportunity?

  • Visible Position

    Report directly to the Chief Executive Officer

  • Culture & Stability

    Join an organization known for leadership longevity, low turnover, and a strong mission-driven culture — not a turnaround, but a strategic elevation

  • Enterprise-Wide Operational Leadership

    Lead system-wide operations across eight clinical sites within a stable, $35M Federally Qualified Health Center serving diverse South Jersey communities

  • Clear VP Succession Path

    Step into a defined trajectory to Vice President of Operations within approximately 12 months, based on performance and demonstrated impact

  • Mission-Driven Organization

    Founded on the belief that high-quality healthcare should be a right, not a privilege. As such, they don't turn anyone away for lack of ability to pay

  • Financially Stable Organization - 5 Decades of Service

    The organization is in a strong financial position with eight service delivery sites across Atlantic, Burlington, and Salem Counties, supported by a dedicated workforce of nearly 250 employees serving more than 50,000 patients annually

  • Multi-Site Team Oversight

    Supervise and mentor six Practice Managers, building leadership bench strength and strengthening accountability across locations

  • Flagship Site Command

    Direct day-to-day operations of the 19,000 sq ft Burlington flagship clinic (18 exam rooms, OB, and Behavioral Health) and elevate it into a system model

  • Operational Standardization

    Design, test, and implement standardized workflows that improve consistency, reduce variation, and enhance system-wide efficiency.

The Role You'll Play

Our client is seeking a strategic, hands-on Director of Operations to lead system-wide clinical operations across eight health center locations in South Jersey. Reporting directly to the CEO, this role is responsible for driving operational consistency, strengthening performance standards, and building scalable systems that enhance patient access, provider productivity, and overall clinic effectiveness.

In addition to overseeing six Practice Managers across the organization, the Director will directly manage day-to-day operations at the flagship Burlington site, transforming it into a model of operational excellence. This leader will refine workflows in real time, elevate accountability, standardize best practices, and then scale proven systems across the enterprise.

This is a highly visible, on-site leadership role designed for a mature operator who thrives in multi-site healthcare environments and is motivated by impact. The position offers a clear pathway to Vice President of Operations within approximately 12 months, based on performance and demonstrated leadership.

The ideal candidate combines strong operational discipline with cultural intelligence, initiative, and the ability to build alignment across clinical and administrative teams within a mission-driven Federally Qualified Health Center.

Background Profile

  • Bachelor’s degree required; Master’s degree in Healthcare Administration, Business Administration, Public Health, or related field is valued

  • 5+ years of progressive healthcare operations leadership experience, including oversight of multi-site clinic environments

  • Demonstrated success supervising site leads, or practice managers and driving accountability across distributed teams

  • Proven ability to standardize workflows, implement operational controls, and improve consistency across locations

  • Experience directly managing day-to-day clinic operations, including staffing models, provider scheduling, throughput, and patient flow

  • Strong financial acumen, including budget oversight, productivity management, and performance metric analysis

  • Experience leading operations in an ambulatory care setting is required. Experience in Federally Qualified Health Centers (FQHCs) or community health settings is valued; experience in other multi-site, compliance-driven healthcare environments considered

  • Track record of improving operational KPIs such as access, no-show rates, provider productivity, revenue performance, and patient satisfaction

  • High initiative, strong executive presence, and the ability to function effectively in a visible, on-site leadership role

  • Strong interpersonal and communication skills with the ability to build alignment across clinical, administrative, and executive stakeholders

About the Area

Marlton, NJ

Living in Marlton, NJ

Marlton, located within Evesham Township in Burlington County, offers an appealing blend of suburban comfort, everyday convenience, and easy access to major metropolitan areas. Known for its strong community feel and well-developed amenities, Marlton has become a popular choice for professionals and families seeking balance between work and lifestyle.

  • Suburban quality of life with metro access

  • Strong schools and family-friendly neighborhoods

  • Abundant shopping and dining

  • Easy regional commuting

  • A community-oriented environment with modern conveniences

Prime Location & Accessibility

One of Marlton’s biggest advantages is its strategic location. Residents enjoy:

  • Approximately 25 minutes to Center City Philadelphia

  • About 75 minutes to the Jersey Shore

  • Roughly 90 minutes to Manhattan (traffic dependent)

  • Easy access to Routes 70 and 73, I-295, and the New Jersey Turnpike

Vibrant Community & Housing Options

Marlton offers a wide range of housing, from starter homes and townhomes to larger single-family properties in established neighborhoods. Communities such as Kings Grant and Marlton Lakes provide scenic, amenity-rich living with lakes, walking trails, and community events. The area continues to be recognized as a strong and active real estate market in South Jersey.

Strong Schools

Students typically attend the Evesham Township School District (K–8) and move on to Cherokee High School in the Lenape Regional High School District—both known for solid academics, competitive athletics, and diverse extracurricular offerings.

Shopping, Dining & Everyday Convenience

Marlton is exceptionally convenient for daily living. Highlights include:

  • The Promenade at Sagemore for upscale shopping and dining

  • Major grocers including Whole Foods, Trader Joe’s, and Rastelli Market Fresh

  • A wide mix of casual and local dining options along Route 70

  • Fitness centers, coffee shops, and everyday retail all close to home

Recreation & Lifestyle

For outdoor and active lifestyles, Marlton features:

  • Marlton Field House and Memorial Sports Complex

  • Nearby parks, trails, and golf courses

  • Community events and neighborhood activities throughout the year

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